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When you shop at www.zencoonline.com.my, you can either choose for delivery service or self pickup for your purchases. Please take note that our online service is only available to Sabah and Sarawak customers for now. 

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1. DELIVERY CHARGES

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• For purchase less than RM1000 - RM30-50 per item

• For purchases of RM1000 and above - Free delivery

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Products will be delivered out from our Warehouse once payment has been finalized and will take approximately 3-14 business days for the products to arrive to you. 

*For Kuching area, it will takes approximately 14-45 business days for the products to arrive to you.  
 

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2. PURCHASE ONLINE & PICKUP OPTION

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PROCEDURE

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1. Once purchase has been confirmed, you will be receiving a payment receipt in your email to notify you that the purchase and payment is successful.

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2. Our packing staffs will then proceed to prepare your items. We will make a call to notify you for pickup once items is ready and this will normally take between 3-14 business day . For products that is marked as delivered from overseas, it will take approximately 30 - 45 days for product to be ready for pickup

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3. You will be notified by email & phone call once your items is ready for pickup. You will need to bring along your payment receipt and any form of Identification document during the pickup. To ensure a fast & smooth procedure, it is advisable to call and inform our staff before dropping by.

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PICKUP ADDRESS

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ZENCO

CL 215328902

KG MERUNTUM

JALAN PUTATAN/PAPAR

88842, KOTA KINABALU

SABAH

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TEL : 011 6122 1063/014 356 1814

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